Damaged Fibre cables near Girvan caused by rodents means the A77 will have to be closed to fix the damage.
The internet cables are believed to run over the A77 near Girvan and are currently damaged. Many Girvan residents and schools have been left with limited or no broadband while engineers race to divert affected customers.
TalkTalk isn’t the only provider to be affected with Sky and EE broadband customers losing services.
A statement was issued on TalkTalk website currently the only major provider keeping customers updated during the outage.
The statement below is available via TalkTalk website
Engineers have identified the outage has been caused by damage to Openreach’s fibre in several places caused by rodents. Approximately 500 metres of fibre cable will need to be laid in order to restore service. As the affected cabling runs over the A77, a road closure will have to be arranged in order to allow Openreach to perform this work. Following the successful re-route of lines, all impacted traffic for Ayr, Alloway, Prestwick, Drongan, Maybole, Annbank and Delmillington exchanges are now fully restored. Customers connected to Girvan Exchange will remain impacted for the duration of this Incident. Openreach engineers will be workig throughout the night completing restoration work. This is impacting all other providers who are using Openreach’s fibre in this area.