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Concerns grow about an increase in bogus traders in South Ayrshire

People across South Ayrshire are being warned to be vigilant against a growing number of rogue traders being reported in the area.

The Council’s Trading Standards service has recorded a 25% increase in calls about suspect activity, with home repair cons being the biggest problem area. South Ayrshire Council recorded 36 complaints of alleged bogus trading between April and June 2017, up 80% (from 20) in the previous quarter between January and March. Common scams used by bogus callers include offering to replace missing tiles or broken gutters, or giving a cheap price to clear gardens and paving stones, but then charging much more for unnecessary ‘extra’ work. In one recent case in Ayr, a pensioner was caught out after agreeing to have work done on their property following an uninvited doorstep call. The person ending up paying more than £12,000 (a figure which included £4,000 of additional work, agreed to after the project began). However, experts valued the work at a fraction of what was actually charged. Councillor Ian Cochrane, South Ayrshire Council’s Portfolio Holder for Sustainability and the Environment warned that anyone with any doubts about tradesman should turn them away, “Unfortunately, rogue traders are nothing new, but the way they approach people has evolved over the years, and people need to be wary about uninvited doorstep callers. “Some businesses may seem legitimate, with local phone numbers on their paperwork, but this kind of information can be easily purchased. “We’re also starting to see more people from outside South Ayrshire going door-to-door in the hope of making fast cash. The best defence is simply not to buy any service from cold callers on your doorstep!” South Ayrshire Council operates a Trusted Trader scheme, which is a directory of businesses that have been vetted, and who have made a commitment to treat their customers fairly. The ratings for businesses in the scheme are based on customer experience and customer feedback. More information can be found on the Trusted Trader page of the Council’s website. Trading Standards can be contacted on 0300 123 0900, by visiting the Trading Standards Advice and Intervention Centre at: 5-7 River Terrace, Ayr, KA8 0BJ or by email: 

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